לא נמצאה חברה תואמת לפי כתובת המייל שסופקה.
פניות שנשלחו דרכנו אל איתיחאד איירווייז
| שם לקוח | הודעת הלקוח | תאריך |
|---|---|---|
| Eyal Visman | Hi dear, I have a flight ticket that I bought from your company for 02 DEC, 2025 (this Tuesday) I know its short notice, but I lost my 17 year- old daughter to a serious illness two months ago although I bought the flight ticket after her death, but her death cant get out of my head and my conscience won't let me fly . i appeal to your heart and ask for your help in postponing my ability to fly with your company to a date when I can fly with a true desire , or if you can credit me and give me the option of booking a flight with you in the future , because now I am unable to do so I will appreciate your response and your assist here , its very important for me see the attached patriciate death + flight ticket | 30/11/2025 בשעה 12:27 |
| MERAV AVITALABITBUL | ⸻ Hello, Yesterday, on 26/11, I flew with Etihad to Abu Dhabi and then to Pakt. Flights EY600 and EY412. On Tuesday morning, I upgraded the seats by paying an additional $105 for extra-legroom seats for myself and my husband. When we boarded the flight, it turned out that the seats I selected — which in the aircraft image clearly appeared as seats with extra legroom and bulkhead positions — were not as presented. We were forced to sit in regular seats on both flights. My husband holds a disability card and suffers from back and leg problems, and because of the poor seating situation, he experienced significant pain and even missed a full day of our trip due to needing to remain in the hotel. I paid $17 for each upgraded seat (a total of $34 for both of us) on flight EY600, and an additional $35 per person for the upgraded seats on flight EY412. We notified the flight attendant immediately after boarding, but she was unable to assist. The same situation happened to three additional passengers seated near us. I also want to tell you that I didn’t get a recied until now. I onley see tha payment in my credit card. Therefore, I kindly request a refund of the amount paid. My name is MERAV AVITAL ABITBUL. | 30/11/2025 בשעה 10:25 |
| eli avitan | Hi. On 25.11.25 I returned on flight 0411 from Phuket to Abu Dhabi which departed at 9:05. I flew in business class and I don't remember the seat number. I forgot my sunglasses and I would like to know if you found them. Best regards, Eli Avitan | 28/11/2025 בשעה 02:26 |
| revital buta | שלום רב, מספר מקרה: 251[טלפון צונזר] אני נתקלת בקושי להעביר את פרטי חשבון הבנק שלי לצורך קבלת ההחזר הכספי. לא קיבלתי קישור ואין לי אפשרות להעלות קבצים למערכת שלכם כבר מספר ימים. אודה לעזרתכם בנושא. בברכה, רוויטל בוטא | 16/11/2025 בשעה 10:47 |
| אלאא | שלום, יש לי טיסה בקרוב מאוד עם אתיחאד וכרטיס הטיסה שלי מציג מזוודה של 7 ק"ג. האם אני יכול לשאת תיק גב קטן כחלק מאותו כרטיס טיסה, ליד התיק הזה? משמעות הדבר היא להקפיד על 7 ק"ג של מטען , אך לשאת תיק גב קטן המכיל חפצים אישיים קטנים, האם מותר או זה עלול להיות בתשלום | 09/11/2025 בשעה 00:17 |
| tzachi porat | HELLO, WE FLY WITH OUR THREE CHILDREN- 8,11,14 YEARS OLD . OUR MIDDLE BOY IS WITH DISABILITY. PORAT FAMILY. FLIGHT EY598. REFERENCE NUMBER SV4WA0 WE WOULD LIKE TO SIT IN THE PLANE ALL TOGETHER ,SO THE CHILDREN WON'T BE ALONE SIGALIT AND TZACHI PORAT [אימייל צונזר] | 05/11/2025 בשעה 16:36 |
| Mohie daka | רכשתי חבילה עם ביטול חינם של טיסה אני מועניין לבטל את הטיסה מבחריין לאבו דאבי ב6.8.25 מספר הזמנה 78S16S | 04/08/2025 בשעה 12:30 |
| Shlomit ken dror | Subject: Urgent Request – Mishandled Booking and Flight Reinstatement Dear Etihad Airways Customer Service, I am reaching out following a long and frustrating exchange with the travel agency GoToGet, through whom I originally booked my flight. The agency is refusing to take responsibility for the mishandling of my reservation and is shifting the blame to Etihad, claiming that you did not provide them with an option to rebook the flight after it was canceled. As a result, they told me that the only option was to cancel the booking and process a refund. This is unacceptable. Etihad has now resumed flights from Tel Aviv, including the exact original flight I had booked — proving that there was no valid reason to cancel our reservation in the first place. Therefore, I am demanding that Etihad take responsibility and reinstate our original flight booking, or at the very least provide us with equivalent tickets under the same conditions and price. This situation has caused significant stress and financial damage, and I expect it to be resolved immediately. Sincerely, Shlomit Ken Dror | 27/06/2025 בשעה 00:44 |
| Regev geva | Subject: Request for Clarification Regarding Cancelled Flight Reservation 7NLEV4 Dear Sir/Madam, Following your notification regarding the cancellation of our reservation (Reference Number: 7NLEV4), and in order to make the necessary arrangements concerning our hotel and tour cancellations, we kindly request clarification on the following matters: Is the cancellation of the reservation final, or is there a possibility it will be reinstated? Do you intend to offer us any alternative options? What is the status of our return flight from Phuket to Tel Aviv on July 20, 2025? If no immediate solution is available, I would like to request a full refund for the entire booking. I would appreciate an urgent response so we can plan accordingly. Thank you in advance, Regev Geva | 23/06/2025 בשעה 18:26 |