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פניות שנשלחו דרכנו אל אייר אינדיה
| שם לקוח | הודעת הלקוח | תאריך |
|---|---|---|
| Amit | Dear Air India Customer Support Team, I am writing regarding my booking, as my flight was cancelled and I need assistance in arranging an alternative flight. PNR : AI9540 I am currently traveling from Israel to India. My original itinerary included a flight from Israel to Delhi, followed by a connecting flight from Delhi to Goa. Due to the cancellation, I am unsure how my journey will continue and would appreciate your guidance. Specifically, I would like to know: • What alternative flight options are available for me • When the replacement flight is scheduled (date and time) • Whether my checked baggage can be transferred smoothly from the flight arriving in Delhi to the onward flight to Goa At this stage, my main concern is to simply understand how and when I can continue my journey with minimal disruption. Please let me know if you require any additional details from my side, such as my booking reference (PNR) or ticket number. Thank you very much for your assistance. I look forward to your prompt response. Kind regards, Amit | 16/01/2026 בשעה 14:47 |
| עמית אלתרמן | היי, הזמנתי 2 כרטיסים להודו דרך האתר של air india ובסיום התשלום הופיעה לי ההודעה: Receipt could not be sent Your receipt could not be sent to [אימייל צונזר]. Try again later or please contact our call center. התשלום עבר ואושר, אבל הכרטיס עדיין לא הונפק. מספר ההזמנה שלי הוא: 835LED תאריך הטיסה: 28/02/2026 אבקש את עזרתכם בהנפקת הכרטיס או בהנחיות מה לעשות הלאה. תודה מראש (מצורפים קבצי אישור ההזמנה שלי) | 30/12/2025 בשעה 17:50 |
| rafi nahum | Hello, you have changed the flight time from cok to Delhi on 24/02/26 when its arrival is 15:30 and I have a connecting flight at 16:30 to Israel. I don't think I will be able to make it, so I would like to bring the flight from Kutaisi forward to 07:30 in the morning on 24/02. I would appreciate your help. no. 7y5qpd | 15/10/2025 בשעה 10:32 |
| Dganit Dor | Hi, I have a reservation for flights from Tel Aviv to India and back (Reservation No. 8IV77P). You recently sent me schedule changes for the flights from COK to DEL and from DEL to Bengaluru. These new flight times do not suit me; therefore, I kindly request to cancel all flights in this reservation — from TLV to Bengaluru and from COK back — without any cancellation fee due to the schedule changes. Thank you for your understanding, Dganit Dor [טלפון צונזר] [אימייל צונזר] | 12/10/2025 בשעה 17:15 |
| Aluan Kayam | Dear Air India Customer Service, I am writing regarding my booking [1[טלפון צונזר]/PNR], for the flight from Delhi (DEL) to Tel Aviv (TLV) that was cancelled by the airline. Since this cancellation was not initiated by me, I kindly request one of the following options: 1. Rebooking me on the next available flight from Delhi to Tel Aviv at no additional cost. 2. Providing a full refund for the cancelled flight. Please confirm the solution as soon as possible, as I need to secure my travel plans accordingly. Thank you for your assistance. Sincerely, Aluan Kayam | 13/09/2025 בשעה 13:54 |