ביקורות • אייר פראנס

דירגתם, פניתם או קיבלתם שירות מאייר פראנס? שתפו את החוויה — הדירוג שלכם עוזר ללקוחות אחרים ולשקיפות הצרכנית.

• שירות לקוחותלפני יומיים (2)

  To Air France, greetings and best wishes to the subject: Lounge for Business, I

  To Air France, greetings and best wishes to the subject: Lounge for Business, I am the undersigned, I purchased a flight ticket from Sao Paulo to Israel. I am not a young person and need rest between these long flights, so I ordered tickets that meet my needs, with breaks of about 4+ hours between flights. I landed at Charleroi de Gaulle with a 4-hour break before the flight to Israel. I asked to be assigned to Lounge L in the nearby Terminal E. I refused and was told that since the connection was with Elal, it is in Terminal B, the road there is far and tiring. Without rest I arrived there, and there I was told that in order to get to the lounge I had to go out and then stand in a long line to do passport control and security which took a long time. Of course I gave up on this shaking and stayed to wait in this public place without rest! Until the flight. I was very disappointed. Since I paid dearly for the ticket, and did not receive what I needed. I ask that you compensate me for the mental anguish caused to me, since I purchased the ticket from you and not from the company that you operate at the expense of the conditions that I deserve, and you do not advertise this before purchasing the ticket so that we are clear about what we are welcoming yaffi i. s 2/9/2026

• כללילפני 8 חודשים

  בעיה בכבודה או מזוודה

  בתאריך 5.10.25 טסתי לפריז וכשהגעתי למלון גיליתי שהשחיתו את המזוודה שלי , לא יכולתי לפתוח את הרוכסן , הצירים היו שבורים הרס גמור . מזוודה של סמסוניט שייכת לסט הגדולה מבניהם . פניתי לאל על והפנו אותי אליכם , מצרפת חומר רלוונטי