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Dear Alice Customer Service, I am writing regarding my round-trip booking to Athens, which was significantly disrupted due to the cancellation of the outbound flight. Cancelled booking number: XZY6BZ9Q Return booking number (not cancelled): FY95-YD2O Passenger names: Shaked Feldman, Einav Feldman The outbound flight was cancelled due to the current security situation. As a direct result, we were unable to travel to Athens at all. Despite this, I received a notification that I had been reassigned to a rescue return flight (6H968). This reassignment is not relevant, as I was never able to depart in the first place. Given that the round-trip ticket was purchased as a single travel plan, and the cancellation of the outbound flight prevented the entire trip from taking place, it is unreasonable to expect us to use or be charged for the return flight. I therefore request a full refund for both the outbound and return flights, including the return booking FY95-YD2O. The inability to use the return flight is a direct consequence of the airline’s cancellation of the outbound flight. Please process the full refund to the original method of payment (the credit card used for the purchase). Thank you for your immediate attention to this matter. Sincerely, Einav Feldman [הוסתר]